The 5-Day VoC Coach Jumpstart

Avoid The 5 Biggest Mistakes That Lead To DIY Voice of Customer Confusion, Lost Credibility With Your Team, and Insights That Never Drive Action (Even If You Think Your Current VoC Efforts Are "Good Enough")

"This bite-sized coaching approach completely transformed how we approach customer research. Finally, VoC that actually works.

What you'll get:

  • A 5-day crash course on transforming scattered customer feedback into strategic insight

  • Practical upgrades to level up your DIY VoC efforts immediately

  • The 3 most common credibility-killing mistakes (and how to avoid them)

  • A proven interview framework that gets customers talking honestly

  • Simple systems to turn raw conversations into actionable decisions

Everything You Need To Build Customer-Centric Insight That Actually Drives Decisions

My name is Kip Creel, founder of VoC Coach. Over the past 30 years, I've helped decision makers transform Voice of Customer from scattered feedback into strategic business insight.VoC Coach isn't a classroom lecture. It's bite-size coaching. This is your practical playbook for treating VoC as a discipline, not just a tool.

Want to make sure this free email course is “worth it” before you sign-up?

Here's everything that's inside:

Day 1: The 4 most important upgrades for leveling up your DIY VoC (skip the guesswork—get these right early and you'll build instant credibility)Day 2: Three mistakes most people make with DIY VoC that cost you credibility (keep making these and people will stop listening—even if your insights are solid)Day 3:How to confidently run your first DIY VoC interview (most first interviews are awkward and unusable—but follow this guide and you'll get clarity fast)Day 4: 3 quick upgrades that make your VoC data actually useful (your notes don't mean much if no one acts on them—here's how to change that)
Day 5: Best practices for keeping it going without burning out (build once and benefit forever—if you follow these rules, your efforts will actually stick)

🎉 Success! The first lesson of The VoC Coach Jumpstart is on its way to your inbox.

Within the next minute or two, you're going to get an email from me (Kip).This email contains your welcome message and instructions to get started with the VoC Coach Jumpstart, so be sure to check it out!But if you have any questions, don't hesitate to hit reply and let me know—I'll be happy to help! 😊Now go and check your inbox!

P.S. If you don't find the email in your inbox in the next couple of minutes, please check your spam folder...Chances are it ended up there.(Sometimes the "email algorithms" think I'm a robot! 🤷🏻)